Frecuently asked questions
At Prinair Tours we offer a wide range of trips, from weekend getaways to international expeditions. Our destinations include paradisiacal beaches, nature adventures, cultural experiences and much more.
You can book a tour with us in several ways: through our website, by calling our customer service team or by visiting one of our physical offices.
The price of our tours generally includes accommodation, ground or air transportation depending on the itinerary, tour guides, some meals and specific activities mentioned in the tour.
Yes, we offer customised travel options to suit your individual preferences and needs. Please contact our team to discuss your specific requirements.
We take the safety of our travelers very seriously. We work with trusted suppliers, comply with international safety standards, and offer continuous assistance throughout the trip.
Our cancellation policy varies depending on the tour and specific conditions. We recommend that you review the terms and conditions at the time of booking or contact our team for more information.
Yes, we organize tours for large groups, such as incentive trips, school trips or corporate events. Please contact us for more details and special group rates.
We recommend wearing comfortable clothing appropriate for the weather, appropriate footwear for the planned activities, personal hygiene items, sunscreen, insect repellent and any necessary travel documents.
To book a tour, an initial deposit is usually required and full payment is due prior to the departure date. We accept a variety of payment methods including credit cards, bank transfers and cash payments at our offices.
In case of emergency, our customer service team is available 24 hours a day to provide you with assistance and support. We will provide you with the necessary contacts and guide you through any unforeseen situations that may arise during your trip.
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